In addition to the standard limited warranty, you may have the option to purchase extended protection for your surface not available. Please be sure to request the correct books when submitting your order. I did notice the wrong date on my account a few months later and asked microsoft about it and they told me not to worry that i had a warranty for 2 years. Select the product type for which you need help locating the serial number. New hdd out of limited warranty registration problem. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. The last two western digital hard drives that i purchased this being one of them both failed well inside the warranty period.
Please contact best buy directly to verify if they are offering a warranty extension. Find out update information if your system runs windows 10. A line of external hard drives by western digital, styled after hardbound books. Now you have your surface warranty information on hand. The combination of features, compact design, good performance, and price make my book studio edition 1tb worth a look if youre thinking of adding more external storage to your mac. There is also a difference in cost and maximum size. Gain access to exclusive offers and perks, apps and services, worldclass customer support and more. It says it will add another year, so that totals to 2 years of protection. The apple oneyear limited warranty is a voluntary manufacturers warranty. My passport elite, my passport studio, wdml, wdmt, wdms, na, 5year. For the latest wd product information and news, visit our website at kit contents external hard drive e l b a cbsu firewire 800 cable 9pin to 9pin firewire 800 to 400 cable 9pin to 6pin. Western digital my book studio edition 1tb macworld.
Find low everyday prices and buy online for delivery or instore pickup. Western digital my book studio edition ii macworld. Lightningfast firewire 800 or esata interfaces combined with raid 0 striping yields the speed you need for fast, smooth video and audio editing, rendering complex 3d objects or special effects, and. We would like to show you a description here but the site wont allow us. The plastic casing feels a little cheap compared to some of the nicer and more expensive models like the mybook studio but at this price, i dont expect premium aesthetic design its about the same as my 2 year old mybook mac so at least the quality is consistent. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. A usb typec port with all cables included makes it universally compatible supports. Western digital wdh1q20000n my book studio external hard drive 2tb, usb 2. The firewire 800 ports support data transfer rates of up to 800 mbs and are backwardcompatible with firewire 400. The problem comes i can not attach this extended warranty package to my registered surface. Western digital wd values your business and always attempts to provide you the very best of service. Meet the surface studio 2 the ultimate creative studio. Surface book warranty information is wrong and i need service i purchased the two year warranty for my surface book 2 weeks after the initial pickup.
Jan 21, 2018 the main technical difference is software. Differences between my book and elements exdrives wd community. Your wd product includes 30 days of free technical support during the applicable warranty period for your product. Microsoft complete protection plan for your surface or xbox. The external storage device is also affordable, and allows you to. Its compatible with apple time machine and offers password protection and hardware encryption to keep your data private. Strikingly large and incredibly thin, the razorsharp pixelsense display draws you in with its immersive picture quality. My book studio edition user manual getting started 1 getting started thank you for purchasing this wd product. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. Microsoft complete is available in select markets for surface go, surface pro, surface laptop, surface book, surface studio, surface type cover and pro keyboards, xbox one, xbox one s, or xbox one x, xbox elite controller series 2 and must be purchased at time of device purchase or within 45 days after purchase with device inspection.
If a battery is returned under warranty and testing determines that it has charge capacity greater than or equal to 50%, then the battery will be deemed to be operating within its specifications and will not be replaced under warranty. Hi, i have acquired a surface pro 3 and, 45 days later i have also bought an extended warranty pack. Choose the right microsoft 365 for you during checkout. My book studio edition ii warranty confusion external. Disassembling a western digital my book instructables. Western digitals my book studio edition ii is an external hard drive that uses two drives, preconfigured as a fast raid 0 striped array. A fourth call was also tried on friday, and it ended up at a seeming deadend, but eventually today, saturday a specialist emailed me to tell me the warranty had been fixed. From there, you will be able to update to the current available 02. Physical description as shown in figure 2 and figure 3 on page 4, the my book studio drive has. With builtin color calibration and a wide range of gamuts including 100% dci p3, you can work confidently on colorcritical projects. Our test unit came with two 500gb wd green power drives. Get info about the hardware warranty and technical support provided with your microsoft surface.
If your product is not listed above, please visit the product page. It provides rights separate to rights provided by consumer law, including but not limited to those relating to nonconforming goods. Microsoft complete protection plan for your surface or. Western digital wdh1q20000n my book studio external hard. Oct 15, 2015 hi, according to the western digital warranty policy the wd my book studio edition ii comes with a 3 year limited warranty. Looking at western digitals warranty information page i see this. World ii, my book studio, my book studio ii, my book home, my book office, my book elite, my book studio, my book studio lx, my book live wdbycc, wdbuwz, wdbupb, wdbusk, wdh2u, wdg1t. The my book velociraptor duo shares the same signature design found in other products in wds my book line, such as the my book thunderbolt duo, or. Adding extended warranty after purchase microsoft community.
Enter your service tag, express service code or emc product id to check on your warranty status, additional coverage options such as accidental damage or complete care and learn about your dell. Oct 21, 2011 the western digital my book live fits the market segment for buyers who want network accessible media, but dont want to go through the hassle of setting up an entire nas. Even though it doesnt offer internal raid, the my book live still allows users to backup files to a secondary location and helps mitigate file loss if a computer suffers. The my book studio edition is backed by a 5year limited warranty. Find warranty information for all your samsung products here. Wds my book studio edition ii dualdrive external storage system for mac offers performance for creative professionals. Mar 25, 2020 terms and conditions, including warranty terms, depend on where you purchased your device.
Now i am getting close to those 45 days and i am afraid i. Western digital my book troubleshooting, repair, and service manuals. Your product includes 30 days of free telephone support during the warranty period. Millions of people around the world trust their data to my book desktop storage. Microsoft refuses to honor refurbished device warranty ms 3rd update. To remove the cover of the my book, you will need a flathead screwdriver. My book for mac, my book velociraptor duo, my book thunderbolt duo, my book. Get a studio quality experience wherever you are with the stunning 17 diagonal hp dreamcolor antiglare display 2. Wds my book studio edition ii dualdrive, quadinterface external storage system for mac offers optimum performance for creative professionals. Note to read the documents on this page, you must use a pdf viewer, pdfenabled browser, or view through a device with pdf features enabled. Surface support for business online service center welcome. Hi, according to the western digital warranty policy the wd my book studio edition ii comes with a 3 year limited warranty. Why isnt my wd my book external hard drive being recognized. The my book live shares much of the same physical design wd has been using with their external desktop drives for some time.
Get instant savings on microsoft 365 suites when you buy this device. This drive is ideal for videographers, photographers. Jul 03, 2019 now you have your surface warranty information on hand. Quickly find the entitlement status for several products at once. Lose yourself in 10bit color depth, visualize ideas. Microsoft complete gives you extended hardware and accidental damage coverage, plus technical supportup to 2 years for surface plans, and up to 3 years for xbox plans. The my book studio desktop hard drive features blazingfast usb 3. If you want to use this drive with a windows system, see reformatting the drive on page 44 and troubleshooting on page 57. Buy wd 4tb my book desktop external hard drive usb 3. The 8tb version of the western digital my book is a deep well of affordable storage for your photos, music, videos, and more.
Buy surface studio certified refurbished microsoft store. Wd my book studio wdbc3g0010hal hard drive 1 tb firewire 800 firewire usb 2. Western digital my book studio user manual 150 pages single and dualdrive network storage systems. I also used razor blades, but they can be replaced or omitted if you would like to do it differently. Jul 29, 2014 the good the wd my book duo has plenty of storage space, fast performance, hardware raid, and a builtin twoport usb 3. As such, the apple oneyear limited warranty benefits are in addition to, and not instead of, rights provided by consumer law. View online or download western digital my book studio user manual, manual, brochure. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. This would be good for users without much computer experience. The xbox console plan even covers up to two replacements of a standard. It is compatible with apple time machine, and offers password protection and hardware encryption to keep your data private. Warranty information all regions except australianew zealand 37. Register your products and services to get the most benefit and ensure timely support. Provide a sample to buyers when contracts are signed.
No limited warranty is provided by wd unless your wd product product was purchased from an authorized. Apple one 1 year limited warranty accessory for apple. A battery is considered good if it maintains 50% of its charge capacity during the warranty period. In addition to the standard limited warranty, you may have the option to purchase extended protection for your surface not available in all. I have acquired a surface pro 3 and, 45 days later i have also bought an extended warranty pack.
Get a legal document about the standard limited warranty, microsoft complete extended service plan, and extended hardware service. Surface book warranty information is wrong and i need. Surface book warranty information is wrong and i need service. Available in various editions from essential, to premium to world edition.
I bought a my book 8tb several years ago, and i bought the elements 8tb about a week. No limited warranty is provided by wd unless your wd product product was purchased from an authorized distributor or authorized reseller. Uses wd backup software to automatically backup selected file types when added or changed. Western digital my book studio user manual pdf download. If you purchased your device in a different region or country, select that location from this list of countries or regions. My book western digital speichern western digital store. My book studio ii, my book home, my book office, my book elite, my. Distributors may sell products to resellers who then sell products to end users. Wd my book studio desktop hard drive features blazingfast usb 3. Terms and conditions, including warranty terms, depend on where you purchased your device. My book studio user manual drive interfaces as shown in figure 3 on page 4, the my book studio drive has three interface ports.
I was wondering if i would be able to renew my protection after the 2 years. This 30 day period starts on the date of your first telephone contact with wd. First, use a flathead screwdriver to pry the mesh away from the cover do not try to lift the cover up, you will just break things. Youre covered for things like drops, spills, cracked screens. Feb 28, 2017 the 8tb version of the western digital my book is a deep well of affordable storage for your photos, music, videos, and more. How to check your surface warranty status the quick and. We have 22 western digital my book studio manuals available for free pdf download. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. The 4 tb my book is reliable, fast, and cheaper than the competition. The my book duo drive has massive capacity for storing photos, videos, documents and music. Includes your choice of surface studio 2, 1 year of microsoft 365, and microsoft complete 2year extended warranty. Hd3000, lifecam studio, lifechat lx3000, natural ergo keyboard 4000, sculpt comfort desktop, sculpt. Aug 29, 2012 the my book velociraptor duo shares the same signature design found in other products in wds my book line, such as the my book thunderbolt duo, or the my book studio edition ii.
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